Hagar believes that each person is of equal value having being made in the image of God. Each client is worthy of unconditional love and quality professional service without regard to their social status, religious beliefs, personal capabilities or responsiveness to Hagar's care.

Hagar will ensure that the Christian identity of the organization is preserved through the hiring of its staff. Board members, CEOs, and Country Leaders must be wholeheartedly committed to all aspects of the Hagar Identity and willing to work proactively towards their fulfilment. Hagar ensures that all staff are introduced to Hagar's Identity through recruitment, orientation and management practices.

Hagar recognises that prayer is a vital foundation for all Hagar entities and ensures that voluntary opportunities for a diversity of Christian prayer practices are integrated into organisational life. Prayer is important to our transformation, our planning, our spiritual well-being and our unity as a community of service.

Spiritual nurture and prayer are woven throughout organizational life in ways that are sensitive and respectful to staff and clients who do not share our Christian identity. Hagar will also provide voluntary opportunities in all Hagar entities for staff and clients to gather for discipleship, prayer, fellowship, pastoral care and renewal.

Hagar is committed to share the message of Jesus with all in the Hagar community without coercion, and with sensitivity to the vulnerability of our clients while honouring the diverse faith journeys of individuals. Hagar respects the diversity of Christian expression of those from different traditions and cultures.

Hagar will respect all staff and clients who follow a different world view or religion. Consistent with Jesus' example, Hagar will never discriminate in its support and services to clients on the basis of belief.

Hagar is not a church. As part of the global Christian community, Hagar recognises and supports the important role of churches in the spiritual nurture of the Hagar community and in partnership with Hagar's mission. Hagar will not participate in practices that manipulate people into the church as they lack integrity, exploit the vulnerable, and dishonour God.

Hagar entities will maintain high standards of ethical practices including, fair wages and worker conditions, concern for environment, exercise of authority for general well-being and not personal gain, adherence to professional standards, legal and tax compliance, fair trade and truthful disclosure, integrity in marketing and stewardship of resources.

Hagar staff do hard things in dark places and under difficult circumstances. Hagar is committed to carefully selecting and preparing staff for service, promoting spiritual, emotional, and physical well-being and encouraging professional development so that each models the resilience and transformation we desire of those we serve.

Hagar works in diverse contexts which require wisdom in living out our identity. While contextualization is necessary, it must be achieved without dilution of our identity.